Welcome to Freya Meds (“Freya”), Committed to Protecting Your Privacy

This Privacy Policy describes how Freya Meds (“Freya Meds,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you access or use our website and associated services (the “Services”). Freya Meds is a technology and administrative services platform. We are not a healthcare provider and do not independently offer clinical care. All medical services accessed through our platform are provided exclusively by independently owned and operated professional corporations or licensed medical groups and their affiliated clinicians (“Professional Entities”) in accordance with applicable state and federal laws.

By accessing or using the Services, you acknowledge and consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following types of information:

• Personal Identifiers – name, date of birth, contact info, and demographic details
• Health Information – medical history, symptoms, medications, intake form responses
• Financial Information – payment details, billing info, and transaction history
• Technical Information – IP address, browser type, device ID, and usage data
• Communications – messages and support inquiries you send to us

2. HOW WE USE YOUR INFORMATION

We use your data to:

• Facilitate coordination with licensed providers
• Support operations (e.g., scheduling, prescription shipping, billing)
• Improve your user experience
• Respond to support requests
• Comply with legal and regulatory obligations
• Analyze trends and improve platform performance

3. HOW WE SHARE INFORMATION

We may share your information with:

• Licensed providers affiliated with the Professional Entities
• Pharmacy and fulfillment partners
• Technology, analytics, or payment processors
• Government or law enforcement as required by law
• Successors in a merger, acquisition, or similar transaction

We do not sell or rent your personal information.

4. SECURITY MEASURES

We implement industry-standard safeguards to protect your data. However, no system is entirely secure. Please take steps to protect your own information online.

5. YOUR RIGHTS AND CHOICES

Subject to applicable law, you may:

• Request access to your data
• Request correction or deletion
• Object to or restrict certain processing

To exercise your rights, email: support@freyameds.com

6. MEDICAL DATA AND TELEHEALTH

All healthcare services are delivered by licensed providers affiliated with the Professional Entities. Freya Meds is not involved in clinical decision-making. All health information is handled in accordance with HIPAA and applicable law.

7. CHILDREN’S PRIVACY

Our Services are not intended for anyone under 18. We do not knowingly collect personal data from minors without verified parental consent.

8. STATE-SPECIFIC PRIVACY DISCLOSURES

Additional rights may apply depending on your state. Contact us for more information.

9. CHANGES TO THIS POLICY

We may update this policy. Continued use of our Services confirms your acceptance of any updates.

10. CONTACT US

Freya Meds
Email: support@freyameds.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801
Hours: Monday to Sunday, 8:00am – 8:00pm (Eastern Time)

This Privacy Policy clarifies that Freya Meds is a technology and administrative platform and that clinical services are delivered solely by independently licensed professional entities. Freya Meds is not a professional corporation and does not provide medical care.

Last Updated: 06/17/2025